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Open your account with clear data rules

Your account data, cookie choices, device signals, and wallet records sit under one Privacy Policy before you enter the lobby.

Account data purposeDANA, OVO, GoPay, QRIS contextCookie controlsSupport 10:00–22:00 WIB
rajadepo Open your account with clear data rules
CONTACT ROUTES

Reach us for privacy requests

Fast privacy help matters when your wallet, login, or device record looks wrong. Our support team handles privacy requests from 10:00–22:00 WIB through live chat, WhatsApp, and email, and we may ask you to confirm your registered phone, masked payment proof, or recent login time before changing records.

Team online

Live chat privacy check

Use live chat when you need a quick check on profile fields, cookie status, or a recent login alert. We keep the chat record tied to your account so follow-up does not start from zero.

WhatsApp account confirmation

Send a privacy request through our WhatsApp channel when you need to confirm a phone number or ask why a wallet record appears. We may request masked DANA, OVO, GoPay, or QRIS proof.

Email record request

Use email for correction, export, or deletion requests that need written tracking. Include your username, registered phone, request type, and the date range so our team can locate the right records.

DATA CARE

Manage your data choices inside rajadepo

Useful privacy control is built into daily account handling, not hidden in a separate process. We limit collection to account, wallet, security, cookie, and service records; separate payment references from gameplay records…

Collection limit

We collect details that help create your account, keep login sessions stable, match payment receipts, and respond to support cases. We do not ask for extra identity fields unless a specific account check requires them.

Cookie choice

Cookies help remember session status, language preference, and basic traffic signals. You can clear them from your browser settings; if you do, we may ask you to log in again for account safety.

Wallet matching

Payment records from DANA, OVO, GoPay, and QRIS are used to match your account wallet with transaction references. Support sees the reference needed for checking, not your full app balance.

Device security

We record device type, browser signal, and login time to spot unusual access. You can change your password through Account > Profile > Security if a phone, browser, or location looks unfamiliar.

Retention window

We keep account, payment, cookie, and support records only while needed for service, security, dispute handling, and legal record duties. Retention may differ by record type and request history.

Correction request

If your phone, email, or payment reference is wrong, contact support and describe the field to fix. We verify the account first, then update records or explain why a record must stay unchanged.

Ask us about your privacy rights

Privacy questions often appear when you open an account, change phones, clear cookies, or move between payment apps. These answers explain what we collect, how we use it, and the steps you can take when a record needs attention.

We collect the account details needed to create your login, contact you about service matters, protect access, and connect wallet activity. This may include username, phone, email, device signal, login time, and payment references.

Yes. We use payment references from DANA, OVO, GoPay, and QRIS to match transactions with your wallet, handle disputes, and check account activity. We do not need your full app balance for that process.

Log in and check Account > Profile first. If the field cannot be changed there, contact live chat, WhatsApp, or email from 10:00–22:00 WIB with your username, registered phone, and the field to correct.

Device type, browser signal, IP pattern, and login time help us detect unusual access and protect your account. If a login looks unfamiliar, change your password through Account > Profile > Security and contact support.

You can send a deletion request through email or live chat. We verify the account first, then remove or limit records where possible, while keeping records required for payment disputes, security checks, or legal duties.

Cookies do not decide game results. They help keep your session active, remember basic preferences, and measure service errors. If you clear cookies, you may need to log in again before opening those rooms.

Our support team handles privacy questions through live chat, WhatsApp, and email during 10:00–22:00 WIB. For written requests such as export, correction, or deletion, email gives you the clearest record trail.